Ensure all staff know the process and protocols for your allergen segregation strategy. Rehearse different scenarios and prepare them so that they know how to react when something does go wrong. Explain to them the importance of why they are doing it as then they are more likely to follow procedure. Show them how it links to consumer safety and therefore your company success. Once trained, all staff need to get behind the process, but specific team members should have specific responsibilities. Ensure all areas and all shifts across the business are covered.
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