Tesco Maintenance are responsible for all planned and reactive maintenance within Tesco and OneStop stores throughout the UK and Ireland.
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Background
As Group Maintenance Manager for Tesco Maintenance, Jason Cross had a dilemma. Each week, on-site engineers at each Tesco site were supposed to complete a roof check. However, standards across the UK were inconsistent (not least because there was a lack of uniformity in the tools used by each store), and there was no guarantee the check was being completed.
Implementing a nationwide standard through more than 750 stores was never going to be an easy challenge. Having shortlisted the tools required, Jason then had to find a way of ensuring they were where they needed to be, when they needed to be – small handheld equipment has a reputation for disappearing unaccounted for! -
Solution
It was with this challenge that Jason turned to Klipspringer to find a practical solution – bespoke shadow boards. Having completed a shadow board project for Tesco in-store bakeries in recent years, Klipspringer were familiar with Tesco protocol and requirements. Jason agreed with Klipspringer that it was (and still is) absolutely essential to make sure the tools selected were fit for purpose, and perfectly suited to each application. The ongoing effects of getting this wrong would likely include the task not being completed to a satisfactory standard, the cleaning taking too long to complete or utensils requiring replacement too frequently.
Klipspringer’s inhouse studio created a corporate design including the Tesco branding, relevant safety signage and procedural messaging. Careful consideration was given to the layout of the shadow board to ensure maximum space efficiency and to keep costs to a minimum, whilst fully meeting the required specifications. -
Outcome
A full size, real-to-life prototype was then manufactured to allow store trials to commence. Tesco chose Klipspringer’s hard-wearing ACM (Aluminium Composite Material) for robustness, weather-protection and longevity-of-life – cheaper materials were not going to be up to the job. UV-stable print also ensured that colour would remain within the shadow boards without fading, while the anti-scuff laminate provided that extra level of protection to keep the shadow boards looking pristine for an indefinite period of time.As Jason says, “Klipspringer brought my vision of a roof shadow board with tools to life. This allowed me to trial the concept and write the business plan to complete a UK-wide launch.”
